By agreeing to this Agreement and Code of Practice, I acknowledge and accept the clauses herein. I have also read and understood the Terms and Conditions, Disclaimer, and Privacy Statement, accessible via the link at the bottom of this page, along with the "How it Works" and "Questions and Answers" pages related to website usage.
I agree to make my establishment available to bona fide members of the scheme who possess credits.
To become a member, I must:
I agree to honor all confirmed bookings and will not cancel any agreed swap, even if I receive paid booking requests for the same period. However, members reserve the right to accept or refuse swaps based on their business needs.
If I (guest) cancel a booking within 7 days of arrival, I understand that I will lose the credits deducted for the swap. The host's normal trading terms may take precedence, and during peak seasons, the host is not obligated to refund credits.
Once a swap is confirmed, it becomes a legally binding agreement. Cancellations are only permitted by mutual agreement, personal emergencies, or genuine booking errors by the host. In such cases, the host must arrange and cover the cost of suitable alternative accommodation. Failure to do so may result in removal from the platform and forfeiture of all credits.
Only the registered owner or an authorized manager is authorized to make bookings. It is the owner's responsibility to ensure any delegated person is fully trained and authorized to handle bookings.
Initial credits are for starting purposes only. Additional credits are earned through:
Credits have no cash value. If I fail to renew my subscription or resign, I forfeit any owned credits.
Members are not allowed to sell or transfer credits to other members.
Accommodation Swap operates on a cash-free basis except for meals and activities, which can be negotiated between host and guest.
Members with up-to-date subscriptions for a minimum of two years and a good account standing are eligible for the Credits Insurance Package. Eligible members may nominate one beneficiary.
To qualify as a "Loyalty Member" upon selling or closing their establishment, members must recruit one new member. This allows them to retain membership and use their credits until exhausted. To continue annually after credits are used, they must recruit one new member per year.
The registered person is solely responsible for the security of their reference number and absolves administrators of any liability if it is misused.
The registered guest owner is liable for any damages or misconduct caused by sponsored friends or family.
If I cannot make my establishment available for swapping or if I resign, my membership will be cancelled, and any accumulated credits will be forfeited.
If I specify a limited period for swaps on my listing, I will not request swaps with other members during that same period.
Subscription fees are due annually in May. Late payment penalties apply, and accounts may be suspended. Failure to renew within 60 days of the invoice date will result in forfeiture of all credits.
I have read, accept, and understand the attached quality control policy (click here), which forms part of this agreement.
The administrators reserve the right to amend terms and to cancel membership without compensation for fraudulent activity, multiple complaints, or abuse of the platform and its staff.
The Accommodation Swap site and all original content is the sole property of Accommodation Swap and may not be used without prior written consent.
Client records are confidential and will not be divulged to any third party. Members may not share other members' contact details.
By participating, I agree to indemnify Accommodation Swap from any loss or damage. Participation is undertaken entirely at my own risk, and I release the administrators from any liability related to swap requests or disputes.
I agree to inform the administrators of any changes to my circumstances, especially the sale or transfer of my establishment.
By registering, I acknowledge that I have read and understood all the above clauses and agree to comply with the Terms and Conditions outlined in this document.